What if I have to cancel an appointment?

We operate on a reserved appointment policy. We find that by reserving time specifically for you we can be fully prepared for your appointment and insure that your treatment occurs as expected and within the time we discussed. If an emergency comes up or unexpected circumstances arise we ask that you give us the same courtesy we provide you so we have ample time to offer your reserved appointment to another patient that may be waiting to see us. We ask for 48 hours notice of a scheduling change for cleanings, evaluations, suture removals and post-operative checks and 7 days notice of a scheduling change for a surgical procedure. We go to great lengths to make sure we have gathered all necessary information, ordered all necessary materials, consulted with all involved professionals and set up for the planned procedure, so last minute changes become very costly to our office. We make every attempt to accommodate your scheduling changes, but we do reserve the right to assess a fee for our expenses if you find it necessary to cancel an appointment on short notice.

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